It is the role of a team leader to empower, motivate and to develop members of staff´s potential and encourage personal initiative, decision making and self motivation. In order to enhance and promote growth through constructive feedback you will be introduced to language and communication skills to aid each individuals developement and therefore your team and your leadership abilities in order to achieve excellent teamwork in an international context.


  • What is a an appraisal and what purpose does it serve?
  • Smart goals
  • Active listening
  • Giving effective feedback
  • Conflict management


Participants will be able to:

  • give clear feedback respectfully
  • eliminate any misunderstanding
  • motivate and empower employees
  • improve manager – employee working relationship

Who should attend?

Team leaders, project leaders, managers with international teams who have to conduct appraisals or performance development reviews during the year to English speaking employees.